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Resources Available to all Philadelphians
Many City departments and local partners continue to provide essential services to residents affected by the shutdown: Philadelphia Water Department: Assistance programs for water bills and service continuity. o Emergency hotline: (215) 685-6300 o General Inquiries: (215) 685-6300 Department of Revenue: Payment plans and hardship assistance. o For questions about taxes: (215) 686-6600 o For questions about water bills: (215) 685-6300 Department of Human Services (DHS): Support for children, youth, and families in need. o For information: (215) 683-4347 Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS): Behavioral health and recovery supports. o Emergency suicide or mental health crisis line: 988 or 215-685-6440 o Intellectual Disability Services (supports and services for all ages): 215-685-5900 o Mental health and addiction services, with or without insurance (CBH Member Services): 888-545-2600 o General DBHIDS information (nonemergency administrative services): 215-685-5400 PECO and PGW: Utility assistance and payment arrangements. o PECO Emergency: 1-800-841-4141 o PECO Customer Service: 1-800-494-4000 o PGW Emergency Hotline: (215) 235-1212 o PGW Customer Service: (215) 235-1000 Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs. o Contact: (215) 685-3600 Neighborhood Energy and Community Assistance Centers (NCACs): In-person help connecting residents to resources and benefits. o Visit the website to contact your nearest NCACs Read the SNAP Benefits Change blog to stay up to date with the latest information. Free Food Finder Residents can find nearby food sites and meal programs through the City’s Free Food Finder. Flyers and postcards are available in more than 10 languages to help spread the word. How You Can Help Please take a moment to share this information with your family, friends, neighbors, and community networks. Spreading awareness of these programs helps ensure every Philadelphian knows where to find help during this challenging time.
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We would like to express our gratitude to Pennsylvania State Representative Amen Brown for visiting HopePHL's Baring House Crisis Nursery today! He read the book "Crown: An Ode to the Fresh Cut" by Derrick Barnes to the children and then participated in a craft activity where they created their own paper "haircuts."
Our staff deeply appreciated the chance to share the mission of Baring House and discuss how we can continue to seek support from our State Representatives to better serve our community. Thank you once again for your time and kindness, and we look forward to welcoming you back in the future! This Halloween, HopePHL's Neighborhood Advisory Committee celebrated by hosting a Service Area Briefing, partially funded by the Philadelphia Division of Housing and Community Development, at the Community Education Center. Many thanks to Community Legal Services, PECO, the Philadelphia Department of Public Health, and the Division of Housing and Community Development for showing up to provide vital resources to our community! Despite the chilly weather, everyone warmed up with soup while enjoying listening to classic Halloween hits. The NAC also held its annual Halloween Decorating Contest, awarding prizes for Best Block, Best House, and Best Business. Here are the winners: Best House: 53rd & Westminster Best Block: 42nd & Ogden Best Business: Gaetano's at 38th & Lancaster Thank you to everyone who participated and embraced the spooky holiday spirit!  This report is Part 1 in a series that seeks to inform state and local practitioners and policymakers about young children identified as experiencing homelessness in Pennsylvania. It updates an earlier summary using data from the Pennsylvania Department of Education (PDE). Part 2 will focus on data from the HUD Continuum of Care System in Pennsylvania and other sources.
 West Philadelphia is known for celebrating creative people – musicians, performers, visual artists, craft creators and more. As the fall season settles in and the air becomes crisp, there is an exciting opportunity to bring neighborhoods together with the 10th Annual Halloween-themed HopePHL Neighborhood Advisory Committee (NAC) House, Block and Business decoration contest!
While Halloween is known for its spooky costumes and candy galore, turning the annual event into a fun, community-wide activity offers more than just a chance for creativity and a few frights—it has fostered a sense of unity, safety, and holiday spirit among residents. HopePHL’s NAC uses the perennial contest to promote their services, supported by funding from the City of Philadelphia Division of Housing and Community Development. The NAC assists community members with delinquent Property Taxes, Mortgage Foreclosure Prevention and Tangled Title deed issues. The NAC also connects residents to many City Services like 311 and City ID and assistance with utility costs. West Philadelphia residents are eligible to participate for Best Home and Best Block categories by submitting photos of the festively decorated exterior of their West Philadelphia home or a group of homes from the same block. Lancaster Avenue businesses between 34th and 48th Streets are invited to participate in the Best Business category, too. Photos can be submitted by email to [email protected] or through social media by: 1. Following one of their social accounts on Facebook, Instagram or X. 2. Posting photos on your social media 3. Tagging HopePHL on Instagram (@hopephl_cdc), Facebook (hopephlorg) or X (hope_phl) More information about all of the offerings of the HopePHL Neighborhood Advisory Committee can be found at https://www.hopephl.org/neighborhood-services.html or by emailing [email protected]mailto:[email protected].  Join us for our Voter Registration Drive on Monday, October 20th, the last day to register!
The next election will be on November 4, 2025. Polls are open from 7 A.M. to 8 P.M. Click on the links below to register online, find your polling place, and check out important dates to remember.  ,In this edition of the HopePHL Newsletter learn about Baring House Crisis Nursery, connecting the community with resources, our upcoming Bowling Tournament, and more!
We’re so excited to announce that we’re featured in Target Circle™!
Vote for us in the Target app to direct Target funds that support our work. Here’s how: Step 1: Choose ‘My Target’ in the Target app or ‘Account’ on Target.com Step 2: Tap ‘Cast votes’ Step 3: Find us & vote  We’re rolling into South Bowl’s 10th Anniversary Tournament — and we’re aiming for a perfect game for HOPEPHL!
Help us win the $10,000 grand prize by donating before October 16, 2025. No bowling shoes required — just your support! Your donation helps us: - Knock down barriers for Philly families - Spare lives from housing insecurity - Strike up resilience through trauma-responsive services Let’s bowl over the competition and pin our hopes on a big win for our community! Donate now: https://donorbox.org/2025-strikes-for-hopephl Share with friends & family to boost our score! Held on Friday, September 19, the event brought together residents, local leaders, and entrepreneurs from across West Philadelphia to participate in a Tai Chi showcase by local school Zhang Sah and a live pitch competition. This was part of the global Park(ing) Day campaign, which reimagines urban streets as safer, greener, and more equitable public spaces.
The competition featured six local contestants who presented their community-centered ideas from the organization’s iconic porch. A diverse panel of judges representing media, law enforcement, and state government selected Serita Lewis of URBN Seek as the winner. She will now receive capacity-building support from HopePHL’s communications and community development teams. The event also showcased the vibrancy of Lancaster Avenue, engaging those passing by in the reimagined public space. It reflected HopePHL’s mission to support individuals and families while investing in a community that fosters equity and resilience. |
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